Right-clicking on any of the folders in the folder tree of windows explorer causes windows to crash every time.
Bizarrely, running procdump prevents the crash and expected right-click behaviour returns, so I can't get a crash dump for this (altho procdump does show exceptions).
Details of a crash without procdump running show the following 2 events in Event viewer:
Log name: Application
Source:Application error
Event ID: 1000
Level: Error
Keywords: Classic
Faulting application name: explorer.exe, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: SHELL32.dll, version: 6.1.7601.18103, time stamp: 0x512d9f39
Exception code: 0xc0000005
Fault offset: 0x000000000005055a
Faulting process id: 0xccc
Faulting application start time: 0x01ce989c1d719d5c
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\SHELL32.dll
Report Id: 974e2e7c-0491-11e3-867f-386077e5715d
==================================================
Log Name: Application
Source: Windows Error Reporting
Event ID: 1001
Keywords: Classic
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: explorer.exe
P2: 6.1.7601.17514
P3: 4ce7a144
P4: SHELL32.dll
P5: 6.1.7601.18103
P6: 512d9f39
P7: c0000005
P8: 000000000005055a
P9:
P10:
Attached files:
These files may be available here:
C:\Users\xxxxx\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_1f847a774b2fba0f069427a40b685bd8c501aff_14c3b5c5
Analysis symbol:
Rechecking for solution: 0
Report Id: 974e2e7c-0491-11e3-867f-386077e5715d
Report Status: 0
This may seem to be a similar bug to the
right click hangs explorer but if I understand descriptions in that thread correctly, this is different...
I'm running Windows 7 Home Premium SP1, 64-bit fully patched. This issue started occurring when I installed Classic Shell over 1 year ago (not happening before), has not changed with updates and a recent complete rebuild confirmed all worked as expected until the installation of Classic Shell when it right-clicking in the folder tree consistently crashes explorer (unless procdump is running)