Classic Shell: Forum

I installed Classic Shell 4.10 and got the following message:

Module C:\Program File\Classic Shell\Classic Explorer 32.dll

Failed to Register. HResult - 2147024891. Contact your support personnel

Help

Try running the installer as admin and as a normal user.
Also, you can continue the installation and then register the DLLs manually. To do that:
* Open an admin command prompt in the Classic Shell folder
* Run the command "regsvr32 ClassicExplorer32.dll"

I tried it both ways. Also when I tried to continue the installation it would not let me do this.

I was able to continue the installation after I had disabled webroot. It is now running. When I went into admin command prompt an entered the commnd (I assume that I was not to include the quotation marks) I got an error code 0X80070005. Is there a fix for this? Is it necessary to do the registry? Thanks

The error means "access denied". That means your admin account has no write access for the required registry keys.
If the registration fails, Classic Explorer won't work. If you want just the start menu, then it will be fine.

Installed ClassicShellSetup_3_6_8 and all was well.
Got update message and installed ClassicShellSetup_4_1_0, but it does not work even after reboot.
Uninstalled and went back to 3.6.8 and it workeed again.
Updated to ClassicShellSetup_4_2_0 and again not working.
Reverted to 3.6.8.

I did install as Admin, yet was unable to get it to function reboot or no.

What is the issue here?

What version of Windows do you use?
Did you try to install as a normal user and not admin? That's the normal way.

Windows 8.1

Yes, I did install as Administrator

Does the start menu work if you run ClassicStartMenu.exe directly? Make sure it is NOT marked to start as admin.

If that doesn't work, download the Classic Shell Utility from here: http://www.classicshell.net/downloads/
Run it and send me the log file.

I did go to the program folder and try running it directly, with no response. I did not check to see whether it is or is NOT marked to start as admin. This is a normal OEM Win 8.1 x64 install so whatever it (or your installer) sets it to be it was. I've since removed it (uninstalled via your uninstaller) and Reverted to 3.6.8.

I guess I can try the install for a third time (although I expect no different result) to send the log file.
Is the log automatically generated or must I somehow set it to be generated?
Where will it be found?
How does one go about sending it to you (email address to use)?

I have seen some cases where the exe was set to run as admin. It may be done intentionally or it may be a result of running the installer as admin (which you should not do).

Run the installer for 4.2.0 again, but as normal user. Reboot and see if the start menu works. if not, download the Classic Shell Utility. When you run it, it will ask you where to save the log file. Save it to the desktop for example. Attach that file here or email it to classicshell@ibeltchev.com (and make a reference to this thread).

installed as you recommended, still did not work after installing.

Log file attached . . .

p.s. - does every post on this board require approval?

Everything seems OK. The start menu process is running and is correctly connected to the Explorer process.

I see some traces from another start menu software called "pokki", but it appears to be already uninstalled. Just to be safe, remove the "Pokki" value from the HKCU\Software\Microsoft\Windows\CurrentVersion\Run registry key.

What exactly is happening, and what do you expect to happen?

P.S. The forum requires the first few posts of each new user to go through approval. It was set up to fight the large amounts of spam that appeared recently. You are OK now.

What's not happening is more the question . . . .
After updating from your 3.6.8 build to your 4.1 build there is no longer a Classic Shell start button as there was with 3.6.8. No sign that the program is loaded or running, only the original Win 8.1 start buttons.

Pokki came in the OEM install of Win 8.1, I believe it is the "start menu" they (HP or MicroSoft) added, but I am not certain except that it is nothing I've installed or added. In the Control Panel's Program & Features window Pokki shows as the Start Menu. I have not uninstalled it and do not wish to unless I am certain that Classic Shell will install and perform properly to replace Pokki.

I am interested in replacing Pokki's Start Menu as it is sluggish to load

Running two start menu programs at the same time is not advisable. That may be the cause of Classic Shell not working.

However it is normal for the start button to not change on Windows 8.1. The default is to use the existing button. When you press it, does it open the Classic Shell menu?

The first install (3.6.8) changed the start menu button from the Windows Start menu to yours, the update to 4.1 undid that.

Again, I did not install any other Start Menu, this is an HP O.E.M. Win 8.1 install.
Whatever HP or Microsoft installs in Win 8.1 as a Start Menu (appears to be this Pokki thing) is what I had before I tried your software.

Installing your Classic Shell 3.6.8 worked fine . . . . only when I try to update to your Classic Shell 4.1 do I have any problem.

But if you press the start button, do you get the start screen or a start menu?
If you get the start menu, then Classic Shell is functioning correctly.

If you don't like the start button, you can change it from the settings. Right-click on the start button, select Settings, go to the Start Menu Style tab, click on "Replace Start button" at the bottom.

Somehow we are miscommunicating . . . . I care not what the button looks like.
I install 3.6.8 and it works as expected, I update to 4.1 and it is as if I never installed your program . . . it plain did not appear or work any different than prior to installing 3.6.8.

I think to simplify things for now I will just stick with the 3.6.8 build which appears to work just fine.

I am trying to understand what symptoms you are seeing:

To me this means that the start button stays the original Windows 8.1 button. This is normal. By default Classic Shell 4.1.0 does not replace the start button. It replaces what the start button does - to open the start menu instead of the start screen.

According to the log file everything seems to be running fine.. That's why I am asking what happens when you click on the button.

If aside from the start button look, you are seeing other problems, please explain what they are. The look of the start button by itself is not a problem.

OK solved.

The 3.6.8 version changed the stock Start button from the 'windows' to your program's icon, the 4.1 does not, it leaves the stock Windows button.

To further confuse this, when you click on that Start button two things can happen . . . . IF you are hovering close enough to the edge of the screen when you click then the windows 8 start page (desktop with apps) opens
IF you are far enough from the edge then the Classic Shell menu opens as it should.

Apparently I had not realized this and had been too close to the screen edge and thought the result was due to the update not working, as I had not seen this behavior while using 3.6.8.

Make sure you have the setting "Disable active corners" in the Windows 8.1 Settings tab set to "Start screen" or "All". If you have it as "None" then clicking in the corner will open the start page.

Also, as I mentioned above, try the "Replace Start button" setting to get the Shell button. It may behave better in the corner.

Thanks Ivo, took both these suggestions and I am all squared away now.
Sorry for the confusion, but alas it is resolved.

[W 8.0; CS 4.10] I have "Disable Active Corners">"All" checked, and indeed running the cursor into a corner no longer generates a pop-out. However, in many programs -- but not all -- if the cursor hits the right sidewall, the active window nevertheless goes 100% transparent showing my desktop until the cursor is moved away from the side. That is every bit as annoying as the pop-outs were! And being right-handed, whenever I move the mouse out of the way to type it's to the right, so just as I'm about to do something, the window vanishes and I have to adjust the mouse to get it back.

Try installing software called "7+ Taskbar Tweaker". It has an option for disabling the "Show desktop" button on the taskbar.

Bingo! That seems to have done the trick. Thank you.