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windows 10 ver 1703, installed CSM and "shutdown" is "logoff
http://www.classicshell.net/forum/viewtopic.php?f=7&t=7751		 Page 1 of 1
Author:  phreich [ Mon Jul 17, 2017 8:06 am ]
Post subject:  windows 10 ver 1703, installed CSM and "shutdown" is "logoff
Hi,

I was just upgraded to the windows creators update 1703. I was having problems with the start menu after it installed, and so I decided to download and install CSM because I was pretty fed up with the windows 10 start menu anyway.

However, after installation, the following occurred:
Instead of seeing a "stutdown" menu, what I see is a "logoff" menu.

I went into the CSM settings, and no matter what shutdown setting I tried to apply, this did not change.

Maybe a clue is that the option to "Show shutdown during remote session" has a lock on it, and says it is disabled due to group policies, but I haven't set any group policies. I am using windows 10 home edition, so I don't have the policy editor....
The settings I have set in the CSM shutdown settings selected are: Shutdown Dialog, and I have put the following commands in the "shutdown menu items" list: "switch_user,logoff,restart,sleep,hibernate,shutdown,lock". I also tried leaving the "shutdown menu items" list blank, which is supposed to default to all options, but that didn't work either.

I am able to use the win-x menu to shutdown the computer, and all the options show up there, but I would prefer to have this working in CSM.

Also, sometimes apps like "system" won't launch. I don't know why, sometimes they work, sometimes they don't. Maybe this is a windows issue instead of a CSM issue. I don't know.

I have attached a screenshot showing CSM, and also a system log produced by your CSM utility.

Thanks for the help,
Philip

Attachments:
File comment: system log generated by CSM untilty.
system log.txt [206.64 KiB]
Downloaded 794 times
File comment: screenshot showing "logoff" instead of "shutdown".
2017-07-17.png [333.39 KiB]
Not downloaded yet
Author:  Ivo [ Mon Jul 17, 2017 8:13 am ]
Post subject:  Re: windows 10 ver 1703, installed CSM and "shutdown" is "lo
It sounds like shutting down is disabled for your PC.
If you click on the Desktop, then press Alt+F4, do you see "shut down" in the list?
Author:  phreich [ Mon Jul 17, 2017 8:43 am ]
Post subject:  Re: windows 10 ver 1703, installed CSM and "shutdown" is "lo
Ivo wrote:
It sounds like shutting down is disabled for your PC.
If you click on the Desktop, then press Alt+F4, do you see "shut down" in the list?


No, shutdown is not disabled. When I press Alt+F4, it brings up the windows 10 shutdown options.

Good thinking though....

Thanks,
Philip
Author:  Ivo [ Mon Jul 17, 2017 9:06 am ]
Post subject:  Re: windows 10 ver 1703, installed CSM and "shutdown" is "lo
OK, download the Classic Shell Utility from here: http://www.classicshell.net/downloads/
Run it, save a system log and send it to me.
Author:  phreich [ Wed Jul 19, 2017 6:29 pm ]
Post subject:  Re: windows 10 ver 1703, installed CSM and "shutdown" is "lo
Ivo wrote:
OK, download the Classic Shell Utility from here: http://www.classicshell.net/downloads/
Run it, save a system log and send it to me.


I already did. It is attached to the first post.

Thanks,
Philip
Author:  Ivo [ Wed Jul 19, 2017 10:02 pm ]
Post subject:  Re: windows 10 ver 1703, installed CSM and "shutdown" is "lo
the REST_NOCLOSE policy is set to 48. That's un unusual value. It should be either 0 or 1.
It corresponds to this policy: "Administrative Templates\Start Menu and Taskbar\Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands"
See if you can disable it from gpedit.msc.
Author:  phreich [ Wed Jul 19, 2017 10:55 pm ]
Post subject:  Re: windows 10 ver 1703, installed CSM and "shutdown" is "lo
Ivo wrote:
the REST_NOCLOSE policy is set to 48. That's un unusual value. It should be either 0 or 1.
It corresponds to this policy: "Administrative Templates\Start Menu and Taskbar\Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands"
See if you can disable it from gpedit.msc.



I found and installed gpedit.msc (I am running win 10 home edition), and updated the value to "disabled", rebooted the machine, and the behavior stayed the same. Is there a registry value I should be looking for?

Attached is another dump from your utility.

Philip

Attachments:
classic shell log 7_19_2017 after gpedit change.txt [188.2 KiB]
Downloaded 810 times
Author:  Ivo [ Wed Jul 19, 2017 11:07 pm ]
Post subject:  Re: windows 10 ver 1703, installed CSM and "shutdown" is "lo
Search the registry for a value named "NoClose" and delete it.

For me it is here: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{212B0188-33B8-42FA-9A4F-C48AEA1F5EDF}User\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

I don't know if the location is the same for everybody
Author:  Ivo [ Wed Jul 19, 2017 11:09 pm ]
Post subject:  Re: windows 10 ver 1703, installed CSM and "shutdown" is "lo
Actually, it is probably here: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
Author:  phreich [ Thu Jul 20, 2017 4:20 am ]
Post subject:  Re: windows 10 ver 1703, installed CSM and "shutdown" is "lo
Ivo wrote:
Actually, it is probably here: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer



I did a regedit, and searched for NoClose, and found something interesting -- there were 4 entries that were formatted like the first key you mentioned, but they contained the following REG_SZ type entry: "**del.NoClose", with a value of 0 (zero). It looks like something changed the names of these keys -- it wasn't me.

There were two places in the registry that were formatted like the second example you have, but the REG_SZ type entry was "NoClose", both had a value of 0 (zero).

I assume that the value of 0 (zero) is probably the default, which means the start button should be enabled -- correct?

I did not find one that had a value of 48. I don't think searching through the registry for "48" is going to find it -- there will be too many hits to ever find the right one.

Any further ideas?

Thanks,
Philip
Author:  Ivo [ Thu Jul 20, 2017 6:48 am ]
Post subject:  Re: windows 10 ver 1703, installed CSM and "shutdown" is "lo
As far as I know the Home edition should not have any policies set. See if you can delete the two NoClose that you found. Maybe even having 0 there throws Windows off.
Other than that, no ideas.
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