Classic Shell: Forum

When I installed Classic Shell Ver 4.1.0 to upgrade my Ver 4.0.2 on my Win 8.1 Pro computer with 2 windows programs open, the computer finished installing then went to a blue screen and would not boot. One window had Anita open and logged on to a customer's computer and the other window was in Word. Did these open programs cause the problem?

Did you do a System Restore or did the computer start booting again? How did you capture the log using the Classic Shell utility?

A blue screen error where Windows does not boot is a kernel related error caused either by faulty hardware or drivers - not something at the shell/user mode level. Try to use System Restore using the OS recovery options.

Classic Shell is just a regular application - it doesn't modify the system in ways that can cause a blue screen error. When you recover the OS, check the Event Log (System Log in particular) or use NirSoft's BlueScreenView if there's a dump the OS created when it showed the blue screen. You can be sure that a BSOD was not caused by Classic Shell.

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I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.

I had to restore using Acronis since I couldn't boot windows. The file I sent is from my restored system.
Immediately after the installation program finished, I had a blue screen with prompts that displayed the open windows programs.
I closed these programs and then all I had was a blue screen. I forced a shutdown and reboot and I got the prompt for password
then only a blue screen after that. I had to restore.
Thanks for any ideas.

Most likely when you say "blue screen" you don't mean the BSOD that's shows a kernel crash, but you are seeing the background of Explorer (usually blue). That means Explorer has crashed or failed to restart. A manual restart often should restore things to normal.