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Keep getting "Classic Start Menu Has Stopped Working" http://www.classicshell.net/forum/viewtopic.php?f=7&t=4978 |
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Author: | Snappy Phoenix [ Thu Aug 13, 2015 9:24 am ] | ||
Post subject: | Keep getting "Classic Start Menu Has Stopped Working" | ||
Just did a clean install of Windows 10 Pro 64-Bit and installed all the latest drivers + Windows updates. I then installed Classic shell but I keep getting a message randomly: "Classic Start Menu Has Stopped Working" What gives? I have attached my Classic Shell settings XML file.
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Author: | Ivo [ Thu Aug 13, 2015 9:26 am ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
Can you show me a screenshot of the error? |
Author: | Ivo [ Thu Aug 13, 2015 9:27 am ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
And is the problem related to a particular action you are doing, like browsing the start menu, or running a program from it? |
Author: | Snappy Phoenix [ Thu Aug 13, 2015 9:37 am ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
Ivo wrote: And is the problem related to a particular action you are doing, like browsing the start menu, or running a program from it? no just randomly man, I will wait for it to happen again then post a screenshot. It is certainly less than in the previous 4.2.3 RC, I thought 4.2.4 would fix it but it happens now although at a much lower frequency. |
Author: | Gaurav [ Thu Aug 13, 2015 9:52 am ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
If you can capture a crash dump using these instructions: viewtopic.php?f=12&t=6 it will be helpful in determining the cause of the crash and fixing it. |
Author: | Snappy Phoenix [ Thu Aug 13, 2015 10:17 am ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
So here we go again, I noticed it happens a bit after a reboot. I rebooted, then I was attempting to install Revo Uninstaller Pro and when I opened the Software folder where I place all my setup .EXE files it happened. I have created the steps for Windows Error Reporting, please standby while I upload the CrashDump |
Author: | Ivo [ Thu Aug 13, 2015 10:19 am ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
OK, so please follow the instructions to capture a crash dump, however replace "explorer.exe" with "ClassicStartMenu.exe". Also, after the crash happens, does the start menu continue to function? |
Author: | Snappy Phoenix [ Thu Aug 13, 2015 10:42 am ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
Ivo wrote: OK, so please follow the instructions to capture a crash dump, however replace "explorer.exe" with "ClassicStartMenu.exe". How to do that bro? I added the reg entries ans created a CrashDump folder in my C:\ Partition but I don't get how to replace explorer.exe with ClassicStartMenu.exe Ivo wrote: Also, after the crash happens, does the start menu continue to function? Yup, that's what's strange, even though I get the error, if I click on the start button the Classic Shell Start menu launches just fine as if there was no error. I had Windows Error Reporting disabled in the past but I enabled it now for the sake of troubleshooting, strange thing is, ever since I did that an am awaiting a crash, it's not happening. LOL |
Author: | Ivo [ Thu Aug 13, 2015 10:55 am ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
OK, just leave it on. The "explorer.exe" is for when you use procdump. So now wait for it to crash, I guess |
Author: | Snappy Phoenix [ Thu Aug 13, 2015 1:35 pm ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
It's been 3 hours and still no crash. What would me having had disabled Windows Error Reporting before and now after enabling didn't get one crash......very fishy.... that's the only thing I changed since then |
Author: | Snappy Phoenix [ Thu Aug 13, 2015 10:33 pm ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
Been almost 12 hours, not a single crash after enabling Windows Error Reporting |
Author: | Snappy Phoenix [ Mon Aug 17, 2015 4:08 pm ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
After 3 days of testing, I didn't get one bug anymore after enabling Windows Error Reporting which I had previously turned off/disabled via Group Policy Editor. So it seems that Classic Shell doesn't work well if Windows Error Reporting isn't on, very strange. |
Author: | Gaurav [ Mon Aug 17, 2015 8:18 pm ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
I disabled WER on Windows 10 by going to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting but encountered no crashes so far. |
Author: | Snappy Phoenix [ Mon Aug 17, 2015 8:40 pm ] |
Post subject: | Re: Keep getting "Classic Start Menu Has Stopped Working" |
GauravK wrote: I disabled WER on Windows 10 by going to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting but encountered no crashes so far. Can you try doing it via GPEDIT.msc if you have the Pro version of Windows 10 then reboot? |
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