It is currently Mon Sep 16, 2019 1:20 am

All times are UTC - 8 hours [ DST ]


Forum rules


Please, keep discussions on topic and in the right forum. The start menu topics go into the Classic Start Menu forum, etc. This makes it easier for people to locate topics they are looking for.
If you get a satisfactory response to your question, please mark the topic as "solved". Click the green √ button in the bottom-right of the post.



Post new topic Reply to topic  [ 5 posts ] 
Author Message
PostPosted: Fri Aug 07, 2015 4:07 am 
Offline

Joined: Fri Aug 07, 2015 4:04 am
Posts: 11
If no user picture is selected, classic shell 4.2.3 crashes constant, OS is Windows 10 home 64x.
From the moment as a picture for your account is selected, it runs fine.

Version is 4.2.3 RC

Maybe the issue is already known, if not I'm glad that I can help.

EDIT probably it has something to do with this: viewtopic.php?f=7&t=4822


Top
 Profile  
Reply with quote  
PostPosted: Fri Aug 07, 2015 6:49 am 
Offline
User avatar

Joined: Thu Jan 03, 2013 12:38 am
Posts: 5352
Yes reproduced the crash on a new user account with no user account picture set. No it's not related to that other crash. It's a slowdown actually which causes Explorer.exe to restart. But you're right it's caused by the missing user account picture.

_________________
Links to some general topics:

Compare Start Menus

Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.


Top
 Profile  
Reply with quote  
PostPosted: Fri Aug 07, 2015 7:21 am 
Offline
Site Admin
User avatar

Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5333
Please, capture a crash dump following these instructions: viewtopic.php?f=12&t=6


Top
 Profile  
Reply with quote  
PostPosted: Sat Aug 08, 2015 2:44 am 
Offline

Joined: Fri Aug 07, 2015 4:04 am
Posts: 11
If I use the slowdown command, I get the dumps in the zip. I hope they are ok.
If I use the crash command and open the start menu, this is what comes on the screen, a dumpfile is not created.

[11:39:51] Exception: E06D7363.?AVResultException@wil@@
[11:39:51] Exception: E06D7363.msc
[11:39:51] The process has exited.
[11:39:51] Dump count not reached.


Attachments:
Procdump.zip [3.22 MiB]
Downloaded 144 times
Top
 Profile  
Reply with quote  
PostPosted: Mon Aug 10, 2015 4:01 am 
Offline

Joined: Fri Aug 07, 2015 4:04 am
Posts: 11
I tested it with 4.2.4, and the issue is fixed. (I know in the release notes was written that all known issues were fixed, but I thought I test it to be sure)


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 12 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group, Almsamim WYSIWYG Classic Shell © 2010-2016, Ivo Beltchev.
All right reserved.