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When I click the start menu, it makes Explorer not respond.
http://www.classicshell.net/forum/viewtopic.php?f=7&t=2152		 Page 1 of 1
Author:  kfcnyancat [ Sun Feb 09, 2014 7:08 pm ]
Post subject:  When I click the start menu, it makes Explorer not respond.
I love the classic start menu (and Explorer.) It's SOOO much better than the one in Windows 7. My only problem is that, while Explorer works great, when I click the start menu (main reason I have CS) it freezes Windows Explorer and gives it the famed Not Responding error. I've temporarily uninstalled it. Any help?
Author:  Ivo [ Sun Feb 09, 2014 7:11 pm ]
Post subject:  Re: When I click the start menu, it makes Explorer not respo
Use the program "procdump" to capture a dump as described here: viewtopic.php?f=12&t=6
First try the crash command "procdump -e explorer.exe". If it fails to capture a crash dump then Explorer is not crashed but frozen. If so, try the other command "procdump -n 10 -s 1 explorer.exe".
Author:  Ivo [ Sun Feb 09, 2014 7:14 pm ]
Post subject:  Re: When I click the start menu, it makes Explorer not respo
You can also try the command "procdump -h explorer.exe", which will save a dump if the process hangs.
Author:  kfcnyancat [ Mon Feb 10, 2014 6:35 pm ]
Post subject:  Re: When I click the start menu, it makes Explorer not respo
Here are the dumps I made!

Attachments:
File comment: The dumps
DUMP.rar [682.83 KiB]
Downloaded 991 times
Author:  Ivo [ Mon Feb 10, 2014 10:20 pm ]
Post subject:  Re: When I click the start menu, it makes Explorer not respo
For some reason it is stuck trying to get an icon for some URL.

I would recommend you exit the menu, then go to the folder %APPDATA%\ClassicShell. Delete the DataCache.db file and try again. This will reset the start menu icon cache. You can try deleting the Windows icon cache as well: http://www.sevenforums.com/tutorials/49 ... build.html

Also examine your start menu for web shortcuts (URL files) that may be invalid.
Author:  kfcnyancat [ Tue Feb 11, 2014 7:16 pm ]
Post subject:  Re: When I click the start menu, it makes Explorer not respo
Ivo wrote:
For some reason it is stuck trying to get an icon for some URL.

I would recommend you exit the menu, then go to the folder %APPDATA%\ClassicShell. Delete the DataCache.db file and try again. This will reset the start menu icon cache. You can try deleting the Windows icon cache as well: http://www.sevenforums.com/tutorials/49 ... build.html

Also examine your start menu for web shortcuts (URL files) that may be invalid.


That didn't work.
Author:  Ivo [ Tue Feb 11, 2014 10:28 pm ]
Post subject:  Re: When I click the start menu, it makes Explorer not respo
Well, you need to find which URL is causing the problem. The dump does not contain enough information to figure it out. I would start by removing all url files from the start menu and then adding them one by one.
Author:  kfcnyancat [ Fri Feb 14, 2014 6:36 pm ]
Post subject:  Re: When I click the start menu, it makes Explorer not respo
Ivo wrote:
Well, you need to find which URL is causing the problem. The dump does not contain enough information to figure it out. I would start by removing all url files from the start menu and then adding them one by one.


I literally moved everything in the "Start Menu" folder to a temporary new folder and it still does the same thing.
Author:  Ivo [ Sat Feb 15, 2014 10:52 am ]
Post subject:  Re: When I click the start menu, it makes Explorer not respo  Topic is solved
First, there are two start menu folders - one for the user and one that is shared. Second, the start menu looks up other folders as well, like the desktop, the pinned folders, and even the favorites. Actually now that I think about it, Favorites is the likely source of a bad URL.

If you are interested, I can provide you with a debug build that will create better dumps. Contact me at classicshell@ibeltchev.com if you are game.
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