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Before posting a bug report or a feature request, search the forum for an older post on the same topic. If you are reporting a crash, try capturing a crash dump. You can find instructions here: How to capture crash dumps



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PostPosted: Thu Nov 16, 2017 8:53 pm 
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Joined: Thu Nov 16, 2017 8:49 pm
Posts: 1
I ran into this error message when clicking on the Windows 10 start bar. I'm using the latest version of Classic Shell.


Log Name: Application
Source: Application Error
Date: 11/16/2017 4:56:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Aaron
Description:
Faulting application name: Explorer.EXE, version: 10.0.16299.15, time stamp: 0x66e02565
Faulting module name: ClassicStartMenuDLL.dll, version: 4.3.1.0, time stamp: 0x598f398f
Exception code: 0xc0000005
Fault offset: 0x000000000006404d
Faulting process id: 0xc68
Faulting application start time: 0x01d35f18a348d583
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\Program Files\Classic Shell\ClassicStartMenuDLL.dll
Report Id: 6c17809f-3795-4f0c-8828-d87dfaff4c28
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-11-17T02:56:29.208865700Z" />
<EventRecordID>4523</EventRecordID>
<Channel>Application</Channel>
<Computer>Aaron</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>10.0.16299.15</Data>
<Data>66e02565</Data>
<Data>ClassicStartMenuDLL.dll</Data>
<Data>4.3.1.0</Data>
<Data>598f398f</Data>
<Data>c0000005</Data>
<Data>000000000006404d</Data>
<Data>c68</Data>
<Data>01d35f18a348d583</Data>
<Data>C:\WINDOWS\Explorer.EXE</Data>
<Data>C:\Program Files\Classic Shell\ClassicStartMenuDLL.dll</Data>
<Data>6c17809f-3795-4f0c-8828-d87dfaff4c28</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>




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PostPosted: Fri Nov 24, 2017 12:20 pm 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5310
You've encountered a crash (access violation). You need to create a crash dump. Click on the link at the top of this page how to capture a dump.


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