Thanks for the quick reply!
Here you have the system log.
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SystemLog.txt [134.63 KiB]
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| Explorer keeps restarting on Win10+AU (Solved) http://www.classicshell.net/forum/viewtopic.php?f=12&t=7029 |
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| Author: | doruforum [ Sun Oct 30, 2016 2:43 pm ] |
| Post subject: | Explorer keeps restarting on Win10+AU (Solved) |
After I updated Win10 (Anniversary Update) and installed (successfully) Classic Shell 4.3.0, I can get it running anymore: it seems the Classic Start Menu is blocked somehow and then it restarts again, and it goes like this forever... I've saved some logging using ClassicShellUtility in case somebody can find the issue by inspecting it: 1054390 2588 StartMenu DLL: DLL_PROCESS_ATTACH 1054390 2588 StartMenu DLL: InitStartMenuDLL 1056671 5544 StartMenuHelper: DLL_PROCESS_ATTACH 1056671 5544 StartMenuHelper: WaitDllInitThread 1056671 5544 StartMenuHelper: DllGetClassObject1 1056687 5544 StartMenuHelper: DllGetClassObject2 1056687 5544 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup 1056750 7020 StartMenu DLL: DLL_PROCESS_ATTACH 1056765 7020 StartMenu: start '-startup' 1056890 7020 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default 1056890 7020 StartMenu: exit (mutex exists) 1056890 7020 StartMenu DLL: DLL_PROCESS_DETACH 1058828 5544 StartMenu DLL: DLL_PROCESS_ATTACH 1058828 5544 StartMenu DLL: InitStartMenuDLL 1061421 3416 StartMenuHelper: DLL_PROCESS_ATTACH 1061437 3416 StartMenuHelper: WaitDllInitThread 1061437 3416 StartMenuHelper: DllGetClassObject1 1061437 3416 StartMenuHelper: DllGetClassObject2 1061437 3416 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup 1061484 8048 StartMenu DLL: DLL_PROCESS_ATTACH 1061484 8048 StartMenu: start '-startup' 1061640 8048 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default 1061640 8048 StartMenu: exit (mutex exists) 1061640 8048 StartMenu DLL: DLL_PROCESS_DETACH 1064046 3416 StartMenu DLL: DLL_PROCESS_ATTACH 1064046 3416 StartMenu DLL: InitStartMenuDLL 1066203 4852 StartMenuHelper: DLL_PROCESS_ATTACH 1066203 4852 StartMenuHelper: WaitDllInitThread 1066203 4852 StartMenuHelper: DllGetClassObject1 1066203 4852 StartMenuHelper: DllGetClassObject2 1066203 4852 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup 1066250 7696 StartMenu DLL: DLL_PROCESS_ATTACH 1066265 7696 StartMenu: start '-startup' 1066406 7696 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default 1066406 7696 StartMenu: exit (mutex exists) 1066406 7696 StartMenu DLL: DLL_PROCESS_DETACH 1068328 4852 StartMenu DLL: DLL_PROCESS_ATTACH 1068328 4852 StartMenu DLL: InitStartMenuDLL 1070890 4408 StartMenuHelper: DLL_PROCESS_ATTACH 1070890 4408 StartMenuHelper: WaitDllInitThread 1070890 4408 StartMenuHelper: DllGetClassObject1 1070890 4408 StartMenuHelper: DllGetClassObject2 1070890 4408 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup 1070953 7724 StartMenu DLL: DLL_PROCESS_ATTACH 1070968 7724 StartMenu: start '-startup' 1071109 7724 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default 1071109 7724 StartMenu: exit (mutex exists) 1071109 7724 StartMenu DLL: DLL_PROCESS_DETACH 1073515 4408 StartMenu DLL: DLL_PROCESS_ATTACH 1073515 4408 StartMenu DLL: InitStartMenuDLL 1075859 6604 StartMenuHelper: DLL_PROCESS_ATTACH 1075859 6604 StartMenuHelper: WaitDllInitThread 1075859 6604 StartMenuHelper: DllGetClassObject1 1075859 6604 StartMenuHelper: DllGetClassObject2 1075859 6604 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup 1075921 5788 StartMenu DLL: DLL_PROCESS_ATTACH 1075921 5788 StartMenu: start '-startup' 1076109 5788 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default 1076109 5788 StartMenu: exit (mutex exists) 1076109 5788 StartMenu DLL: DLL_PROCESS_DETACH 1078625 6604 StartMenu DLL: DLL_PROCESS_ATTACH 1078625 6604 StartMenu DLL: InitStartMenuDLL 1081015 7396 StartMenuHelper: DLL_PROCESS_ATTACH 1081015 7396 StartMenuHelper: WaitDllInitThread 1081015 7396 StartMenuHelper: DllGetClassObject1 1081031 7396 StartMenuHelper: DllGetClassObject2 1081031 7396 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup 1081078 6432 StartMenu DLL: DLL_PROCESS_ATTACH 1081078 6432 StartMenu: start '-startup' 1081234 6432 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default 1081234 6432 StartMenu: exit (mutex exists) 1081234 6432 StartMenu DLL: DLL_PROCESS_DETACH 1083671 7396 StartMenu DLL: DLL_PROCESS_ATTACH 1083671 7396 StartMenu DLL: InitStartMenuDLL 1085875 6064 StartMenuHelper: DLL_PROCESS_ATTACH 1085875 6064 StartMenuHelper: WaitDllInitThread 1085875 6064 StartMenuHelper: DllGetClassObject1 1085875 6064 StartMenuHelper: DllGetClassObject2 1085875 6064 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup 1085968 6472 StartMenu DLL: DLL_PROCESS_ATTACH 1085984 6472 StartMenu: start '-startup' 1086109 6472 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default 1086109 6472 StartMenu: exit (mutex exists) 1086109 6472 StartMenu DLL: DLL_PROCESS_DETACH 1087421 6244 StartMenu DLL: DLL_PROCESS_ATTACH 1087421 6244 StartMenu: start '-exit' 1088375 6064 StartMenu DLL: DLL_PROCESS_ATTACH 1088375 6064 StartMenu DLL: InitStartMenuDLL 1089718 6244 StartMenu DLL: DLL_PROCESS_DETACH 1091093 5468 StartMenuHelper: DLL_PROCESS_ATTACH 1091093 5468 StartMenuHelper: WaitDllInitThread 1091093 5468 StartMenuHelper: DllGetClassObject1 1091093 5468 StartMenuHelper: DllGetClassObject2 1091093 5468 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup 1091187 7944 StartMenu DLL: DLL_PROCESS_ATTACH 1091187 7944 StartMenu: start '-startup' 1091312 7944 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default 1091312 7944 StartMenu: exit (mutex exists) 1091312 7944 StartMenu DLL: DLL_PROCESS_DETACH |
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| Author: | Ivo [ Sun Oct 30, 2016 2:46 pm ] |
| Post subject: | Re: Classic Shell keeps restarting on Win10+AU |
Use the Classic Shell Utility to save a system log file. Send it to me. |
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| Author: | doruforum [ Sun Oct 30, 2016 3:13 pm ] | ||
| Post subject: | Re: Classic Shell keeps restarting on Win10+AU | ||
Thanks for the quick reply! Here you have the system log.
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| Author: | Ivo [ Sun Oct 30, 2016 4:23 pm ] |
| Post subject: | Re: Classic Shell keeps restarting on Win10+AU |
Classic Shell does not seem to be installed at all. |
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| Author: | doruforum [ Sun Oct 30, 2016 10:49 pm ] |
| Post subject: | Re: Classic Shell keeps restarting on Win10+AU |
Indeed, now it isn't installed because I could not use the taskbar when it was installed: the start menu kept switching because classic style and win10 style endlessly. I can re-install it though and send you again the system log (or other logging) if that helps. |
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| Author: | Gaurav [ Sun Oct 30, 2016 11:21 pm ] |
| Post subject: | Re: Classic Shell keeps restarting on Win10+AU |
Yes the Utility log needs to be generated when it is installed. Also try this, Fix Classic Shell on Windows 10 Anniversary Update: http://winaero.com/blog/fix-classic-she ... ry-update/ |
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| Author: | doruforum [ Mon Oct 31, 2016 12:30 am ] | ||
| Post subject: | Re: Classic Shell keeps restarting on Win10+AU | ||
I've tried to remove Classic Shell using ClassicShell Utility and re-installed again, but I have the same issue. Here is the system log with Classic Shell installed.
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| Author: | Gaurav [ Mon Oct 31, 2016 3:04 am ] |
| Post subject: | Re: Classic Shell keeps restarting on Win10+AU |
It looks like you have McAfee installed. It may be blocking the Start menu since it injects its DLL into Explorer.exe. See if you can find a way to whitelist Classic Shell's files at C:\Program Files\Classic Shell in McAfee's settings. Or temporarily disable it and see if you can get the Start menu working. |
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| Author: | doruforum [ Mon Oct 31, 2016 1:08 pm ] |
| Post subject: | Re: Classic Shell keeps restarting on Win10+AU  |
It wasn't the antivirus. I've managed to solve it by looking into the Event viewer and noticing errors related to IDTNC64.cpl. After a quick search on Google I found that this file can cause Explorer to crash on Win10. I renamed it to IDTNC64.cpl.bak as suggested on another forum and then I installed Classic Shell: the issue is gone, now everything works properly! |
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