Classic Shell: Forum

After I updated Win10 (Anniversary Update) and installed (successfully) Classic Shell 4.3.0, I can get it running anymore: it seems the Classic Start Menu is blocked somehow and then it restarts again, and it goes like this forever... I've saved some logging using ClassicShellUtility in case somebody can find the issue by inspecting it:

1054390 2588 StartMenu DLL: DLL_PROCESS_ATTACH
1054390 2588 StartMenu DLL: InitStartMenuDLL
1056671 5544 StartMenuHelper: DLL_PROCESS_ATTACH
1056671 5544 StartMenuHelper: WaitDllInitThread
1056671 5544 StartMenuHelper: DllGetClassObject1
1056687 5544 StartMenuHelper: DllGetClassObject2
1056687 5544 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup
1056750 7020 StartMenu DLL: DLL_PROCESS_ATTACH
1056765 7020 StartMenu: start '-startup'
1056890 7020 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default
1056890 7020 StartMenu: exit (mutex exists)
1056890 7020 StartMenu DLL: DLL_PROCESS_DETACH
1058828 5544 StartMenu DLL: DLL_PROCESS_ATTACH
1058828 5544 StartMenu DLL: InitStartMenuDLL
1061421 3416 StartMenuHelper: DLL_PROCESS_ATTACH
1061437 3416 StartMenuHelper: WaitDllInitThread
1061437 3416 StartMenuHelper: DllGetClassObject1
1061437 3416 StartMenuHelper: DllGetClassObject2
1061437 3416 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup
1061484 8048 StartMenu DLL: DLL_PROCESS_ATTACH
1061484 8048 StartMenu: start '-startup'
1061640 8048 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default
1061640 8048 StartMenu: exit (mutex exists)
1061640 8048 StartMenu DLL: DLL_PROCESS_DETACH
1064046 3416 StartMenu DLL: DLL_PROCESS_ATTACH
1064046 3416 StartMenu DLL: InitStartMenuDLL
1066203 4852 StartMenuHelper: DLL_PROCESS_ATTACH
1066203 4852 StartMenuHelper: WaitDllInitThread
1066203 4852 StartMenuHelper: DllGetClassObject1
1066203 4852 StartMenuHelper: DllGetClassObject2
1066203 4852 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup
1066250 7696 StartMenu DLL: DLL_PROCESS_ATTACH
1066265 7696 StartMenu: start '-startup'
1066406 7696 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default
1066406 7696 StartMenu: exit (mutex exists)
1066406 7696 StartMenu DLL: DLL_PROCESS_DETACH
1068328 4852 StartMenu DLL: DLL_PROCESS_ATTACH
1068328 4852 StartMenu DLL: InitStartMenuDLL
1070890 4408 StartMenuHelper: DLL_PROCESS_ATTACH
1070890 4408 StartMenuHelper: WaitDllInitThread
1070890 4408 StartMenuHelper: DllGetClassObject1
1070890 4408 StartMenuHelper: DllGetClassObject2
1070890 4408 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup
1070953 7724 StartMenu DLL: DLL_PROCESS_ATTACH
1070968 7724 StartMenu: start '-startup'
1071109 7724 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default
1071109 7724 StartMenu: exit (mutex exists)
1071109 7724 StartMenu DLL: DLL_PROCESS_DETACH
1073515 4408 StartMenu DLL: DLL_PROCESS_ATTACH
1073515 4408 StartMenu DLL: InitStartMenuDLL
1075859 6604 StartMenuHelper: DLL_PROCESS_ATTACH
1075859 6604 StartMenuHelper: WaitDllInitThread
1075859 6604 StartMenuHelper: DllGetClassObject1
1075859 6604 StartMenuHelper: DllGetClassObject2
1075859 6604 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup
1075921 5788 StartMenu DLL: DLL_PROCESS_ATTACH
1075921 5788 StartMenu: start '-startup'
1076109 5788 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default
1076109 5788 StartMenu: exit (mutex exists)
1076109 5788 StartMenu DLL: DLL_PROCESS_DETACH
1078625 6604 StartMenu DLL: DLL_PROCESS_ATTACH
1078625 6604 StartMenu DLL: InitStartMenuDLL
1081015 7396 StartMenuHelper: DLL_PROCESS_ATTACH
1081015 7396 StartMenuHelper: WaitDllInitThread
1081015 7396 StartMenuHelper: DllGetClassObject1
1081031 7396 StartMenuHelper: DllGetClassObject2
1081031 7396 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup
1081078 6432 StartMenu DLL: DLL_PROCESS_ATTACH
1081078 6432 StartMenu: start '-startup'
1081234 6432 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default
1081234 6432 StartMenu: exit (mutex exists)
1081234 6432 StartMenu DLL: DLL_PROCESS_DETACH
1083671 7396 StartMenu DLL: DLL_PROCESS_ATTACH
1083671 7396 StartMenu DLL: InitStartMenuDLL
1085875 6064 StartMenuHelper: DLL_PROCESS_ATTACH
1085875 6064 StartMenuHelper: WaitDllInitThread
1085875 6064 StartMenuHelper: DllGetClassObject1
1085875 6064 StartMenuHelper: DllGetClassObject2
1085875 6064 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup
1085968 6472 StartMenu DLL: DLL_PROCESS_ATTACH
1085984 6472 StartMenu: start '-startup'
1086109 6472 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default
1086109 6472 StartMenu: exit (mutex exists)
1086109 6472 StartMenu DLL: DLL_PROCESS_DETACH
1087421 6244 StartMenu DLL: DLL_PROCESS_ATTACH
1087421 6244 StartMenu: start '-exit'
1088375 6064 StartMenu DLL: DLL_PROCESS_ATTACH
1088375 6064 StartMenu DLL: InitStartMenuDLL
1089718 6244 StartMenu DLL: DLL_PROCESS_DETACH
1091093 5468 StartMenuHelper: DLL_PROCESS_ATTACH
1091093 5468 StartMenuHelper: WaitDllInitThread
1091093 5468 StartMenuHelper: DllGetClassObject1
1091093 5468 StartMenuHelper: DllGetClassObject2
1091093 5468 StartMenuHelper: starting "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -startup
1091187 7944 StartMenu DLL: DLL_PROCESS_ATTACH
1091187 7944 StartMenu: start '-startup'
1091312 7944 StartMenu: mutex ClassicStartMenu.Mutex.Doru.Default
1091312 7944 StartMenu: exit (mutex exists)
1091312 7944 StartMenu DLL: DLL_PROCESS_DETACH

Use the Classic Shell Utility to save a system log file. Send it to me.

Thanks for the quick reply!
Here you have the system log.

Classic Shell does not seem to be installed at all.

Indeed, now it isn't installed because I could not use the taskbar when it was installed: the start menu kept switching because classic style and win10 style endlessly. I can re-install it though and send you again the system log (or other logging) if that helps.

Yes the Utility log needs to be generated when it is installed.

Also try this, Fix Classic Shell on Windows 10 Anniversary Update: http://winaero.com/blog/fix-classic-she ... ry-update/

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.

I've tried to remove Classic Shell using ClassicShell Utility and re-installed again, but I have the same issue.
Here is the system log with Classic Shell installed.

It looks like you have McAfee installed. It may be blocking the Start menu since it injects its DLL into Explorer.exe. See if you can find a way to whitelist Classic Shell's files at C:\Program Files\Classic Shell in McAfee's settings. Or temporarily disable it and see if you can get the Start menu working.

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.

It wasn't the antivirus. I've managed to solve it by looking into the Event viewer and noticing errors related to IDTNC64.cpl. After a quick search on Google I found that this file can cause Explorer to crash on Win10. I renamed it to IDTNC64.cpl.bak as suggested on another forum and then I installed Classic Shell: the issue is gone, now everything works properly!