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Before posting a bug report or a feature request, search the forum for an older post on the same topic. If you are reporting a crash, try capturing a crash dump. You can find instructions here: How to capture crash dumps



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Clintlgm
 Post subject: 4.3.0 Fail to install
PostPosted: Sat Jul 30, 2016 9:23 pm 
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Joined: Sat Nov 23, 2013 11:22 pm
Posts: 10
Just downloaded 4.3 on install I failed at Allow installer to close Windows Explorer, after a couple of attemps I had to Ctl Alt Delet to restart. This is on my Asus G75VW Windows 8.1 Pro. My screen was blank with the exceptions of my gadgets

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Asus Z97 Pro Windows 10 Pro upgraded from Windows 8.1 Pro
Asus Z97 Pro Gamer Window 10 Pro upgraded from Windows 8.1 Pro
Asus G75VW Windows 8.1 Pro
HP Envy 20 All In One Windows 8.1 Pro
All running Classic Shell.
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Ivo
PostPosted: Sat Jul 30, 2016 9:27 pm 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5333
Sometimes Explorer fails to restart properly during uninstall. You can either help the installer by killing Explorer manually, or simply log off and log in after the install.
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Clintlgm
PostPosted: Sat Jul 30, 2016 9:40 pm 
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Joined: Sat Nov 23, 2013 11:22 pm
Posts: 10
Yes, installed on one of my Windows 10 Pro computers. Selected not to allow the installer to close Windows Explorer, which mean I selected to restart after the install. Installed with no issues.

So back to my notebook and did the same thing installed no problem.

I can't help but to think that the 8 Gadget pack My Gadgets not closing is what caused the hick up with allowing the installer to close all programs?

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Asus Z97 Pro Windows 10 Pro upgraded from Windows 8.1 Pro
Asus Z97 Pro Gamer Window 10 Pro upgraded from Windows 8.1 Pro
Asus G75VW Windows 8.1 Pro
HP Envy 20 All In One Windows 8.1 Pro
All running Classic Shell.
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 Profile  
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