It seems to be alright so far.
I will see what it's like tomorrow.
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| Taskbar freezing http://www.classicshell.net/forum/viewtopic.php?f=12&t=4747 |
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| Author: | Kraftwerk [ Fri Jun 26, 2015 10:56 am ] |
| Post subject: | Taskbar freezing |
I don't know if this has anything to do with Classic Shell, but the taskbar has started freezing. It freezes for about a minute and then restarts itself, but some of the program icons such as 'Ditto' and 'Winpatrol' don't appear, so I have to restart my laptop. Unless there is a way of restarting the taskbar without restarting my laptop? Any help will be very much appreciated. Thanks |
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| Author: | Gaurav [ Fri Jun 26, 2015 10:59 am ] |
| Post subject: | Re: Taskbar freezing |
It means your Explorer.exe has started hanging or crashing. If you could capture a crash dump using the instructions in this post: viewtopic.php?f=12&t=6 it can be determined whether Classic Shell or some other app/shell extension is causing the crash. |
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| Author: | Kraftwerk [ Fri Jun 26, 2015 11:45 am ] |
| Post subject: | Re: Taskbar freezing |
I've downloaded ProcDump and it is running. The problem is, is that I get the freeze when starting my laptop. Once everything has loaded it will freeze. How do I use ProcDump before the laptop has started fully? What does: 'Press Ctrl-C to end monitoring without terminating the process.' mean? Does it mean ProcDump will still be running when I restart my laptop? |
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| Author: | Kraftwerk [ Fri Jun 26, 2015 2:51 pm ] |
| Post subject: | Re: Taskbar freezing |
I think I have solved the issue. It was due to Window update 3033889. There was a fix with Window update 3048778. I will see how I get on tomorrow and let you know. |
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| Author: | Kraftwerk [ Sat Jun 27, 2015 5:32 am ] |
| Post subject: | Re: Taskbar freezing |
No I haven't solved it - it's still happening. I will upload the crash dump as soon as possible. |
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| Author: | Ivo [ Sat Jun 27, 2015 8:23 am ] |
| Post subject: | Re: Taskbar freezing |
For capturing dumps on startup, see the second post here: viewtopic.php?f=12&t=6 |
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| Author: | Kraftwerk [ Sun Jun 28, 2015 4:20 am ] |
| Post subject: | Re: Taskbar freezing |
Here are four captured dumps: http://1drv.ms/1HpcB8g |
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| Author: | Ivo [ Sun Jun 28, 2015 8:12 am ] |
| Post subject: | Re: Taskbar freezing |
The crashes don't seem related to Classic Shell. Two DLLs stand out - IObit Uninstaller\UninstallExplorer64.dll and System32\devrtl.dll. My hunch is that the uninstaller DLL gets unloaded unexpectedly. Windows 8.1 is a bit more aggressive in unloading DLLs it thinks are not needed. Try this: Uninstall Classic Shell for a day and see if the crashes continue Upgrade to the latest IObit Uninstaller or remove it temporarily |
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| Author: | Kraftwerk [ Sun Jun 28, 2015 9:34 am ] |
| Post subject: | Re: Taskbar freezing |
Thanks for your help. I had recently installed IObit uninstaller. I have uninstalled it and everything seems alright so far. I had the latest version of IObit Uninstaller, how could it cause explorer.exe to crash? Could Iobit Uninstaller have caused a problem with System32/devrtl.dll? |
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| Author: | Kraftwerk [ Sun Jun 28, 2015 9:37 am ] |
| Post subject: | Re: Taskbar freezing |
It just crashed again. Could there be a problem with System32/devrtl.dll Is there any way to check and fix it if there is a problem with it? |
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| Author: | Ivo [ Sun Jun 28, 2015 9:47 am ] |
| Post subject: | Re: Taskbar freezing |
I don't know. devrtl.dll seems related to devices. Maybe you have a faulty device or driver. Uninstall Classic Shell and see if you keep getting crashes. |
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| Author: | Kraftwerk [ Sun Jun 28, 2015 10:52 am ] |
| Post subject: | Re: Taskbar freezing |
I have run sfc /scannow and it said there were no errors. So I've run Dism /Online /Cleanup-Image /RestoreHealth anyway. At the end it said that it had fixed curruption, so I don't know if there was a problem or not. I've restarted and will have to see if it has corrected the problem. |
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| Author: | Kraftwerk [ Sun Jun 28, 2015 3:03 pm ] |
| Post subject: | Re: Taskbar freezing |
It seems to be alright so far. I will see what it's like tomorrow. |
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| Author: | Kraftwerk [ Mon Jun 29, 2015 6:35 am ] |
| Post subject: | Re: Taskbar freezing |
I've been using my laptop for the last few hours and everything seems alright, so it looks like there was corruption which Dism /Online /Cleanup-Image /RestoreHealth fixed. |
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