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| Classic Explorer often crash http://www.classicshell.net/forum/viewtopic.php?f=12&t=4251 |
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| Author: | Gianlucone [ Sun Feb 08, 2015 2:43 am ] | ||
| Post subject: | Classic Explorer often crash | ||
Hi Ivo. I have a problem with Classic Explorer, which sometimes crashes suddendly (not all days, but often and particularly when I open more sessions of Explorer). I tried uninstall Classic Shell and no crashes more happen. I noticed the problem since I used Classic Shell 3.2.0. Now I'm working with 4.1.0 and Windows 7 Enterprise. I upload some crashdumps. Thanks for support. G. (Italy)
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| Author: | Ivo [ Sun Feb 08, 2015 10:28 am ] |
| Post subject: | Re: Classic Explorer often crash |
The crash dumps were inconclusive. Only one of them contained useful crash information, and it didn't point to Classic Explorer at all. There is something about NetworkItemFactory.dll. It is system DLL though, so most likely it is not directly related to the crash. |
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| Author: | Gianlucone [ Mon Feb 09, 2015 12:37 pm ] |
| Post subject: | Re: Classic Explorer often crash |
Ok I understand. Next time I try to capture another message that appears after crash, maybe would be more useful. Thanks a lot |
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| Author: | FFreestyleRR [ Wed Feb 11, 2015 3:31 pm ] |
| Post subject: | Re: Classic Explorer often crash |
Hi Ivo, I am very happy user of ClassicShell but I want to report an error event from today: OS Version - Windows 8.1 x64 Quote: Faulting application name: Explorer.EXE, version: 6.3.9600.17415, time stamp: 0x54503a3a Faulting module name: ClassicExplorer64.dll, version: 4.2.0.0, time stamp: 0x548d2d73 Exception code: 0xc0000409 Fault offset: 0x0000000000032f8e Faulting process id: 0xbac Faulting application start time: 0x01d04641930bc1d4 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Program Files\Classic Shell\ClassicExplorer64.dll Report Id: aa7e9b24-b23a-11e4-82a1-001a4d53acb5 Faulting package full name: Faulting package-relative application ID: Quote: Fault bucket , type 0 Event Name: BEX64 Response: Not available Cab Id: 0 Problem signature: P1: Explorer.EXE P2: 6.3.9600.17415 P3: 54503a3a P4: ClassicExplorer64.dll P5: 4.2.0.0 P6: 548d2d73 P7: 0000000000032f8e P8: c0000409 P9: 0000000000000000 P10: Attached files: C:\Users\FFreestyleRR\AppData\Local\Temp\WER9D51.tmp.appcompat.txt C:\Users\FFreestyleRR\AppData\Local\Temp\WER9E3D.tmp.WERInternalMetadata.xml C:\Users\FFreestyleRR\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Explorer.EXE_b08e543b5a3b4c7a476caef9cb17bfb355a598_bb20dcf4_cab_03129e5a\memory.hdmp C:\Users\FFreestyleRR\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Explorer.EXE_b08e543b5a3b4c7a476caef9cb17bfb355a598_bb20dcf4_cab_03129e5a\triagedump.dmp These files may be available here: C:\Users\FFreestyleRR\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Explorer.EXE_b08e543b5a3b4c7a476caef9cb17bfb355a598_bb20dcf4_cab_03129e5a Analysis symbol: Rechecking for solution: 0 Report Id: aa7e9b24-b23a-11e4-82a1-001a4d53acb5 Report Status: 4 Hashed bucket: Here is the link for the dmp file: http://dox.bg/files/dw?a=30e80d4891 I hope this will help you resolve the issue. Keep up the good work! Regards, G. |
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| Author: | Gianlucone [ Thu Feb 19, 2015 2:04 pm ] | |||
| Post subject: | Re: Classic Explorer often crash | |||
Hi Ivo I captured the crash log in Explorer (jpg images attached). I hope you can resolve my issue. Regards
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