I downloaded version 4.1.0 to install on Dell Precision 3800. Installation failed with message "Key not valid for use in specified state".
I tried the following:
1. Install as administrator
2. Delete the installation file and download a new one
3. Attempt to install version 4.0.6
All failed with same message.
In the Event Viewer, I found error logs. The one that seems most significant is described as follows:
The description for Event ID 10011 from source MsiInstaller cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.The following information was included with the event:
Product: Classic Shell -- Key not valid for use in specified state.(NULL)
(NULL)(NULL)
(NULL)(NULL)
the message resource is present but the message is not found in the string/message tableThere is also a detailed description (reproduced below), which I do not understand.
Can anybody think of some solution?
Thank you.
André
DETAILED DESCRIPTION: SEE ATTACHED PDF FILE