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installation error
http://www.classicshell.net/forum/viewtopic.php?f=12&t=1768		 Page 1 of 1
Author:  ia78 [ Fri Nov 22, 2013 1:40 pm ]
Post subject:  installation error
Hello !

I hope for your help.

Loved the program Classic Shell.

It worked fine until recently.I have installed Windows 8.1.After the next software update installation on my computer I get here is the error messaged
"Module c \ windows \ syswow64 \ startmenuhelper32.dll failed to register / hpresult -2147024891"when you click on IGNORE program is installed on, BUT! not working correctly.Do not load automatically when you turn on WINDOWS.
What is this?
how to fix it ?
I really, really like this program and I got used to it.
Help!

:)


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Author:  Ivo [ Fri Nov 22, 2013 1:43 pm ]
Post subject:  Re: installation error
This error means "access denied". Are you using 32-bit or 64-bit Windows 8.1?
Author:  ia78 [ Fri Nov 22, 2013 10:45 pm ]
Post subject:  Re: installation error
Ivo wrote:
This error means "access denied". Are you using 32-bit or 64-bit Windows 8.1?


I use 64-bit Windows 8.1.

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Author:  Ivo [ Sat Nov 23, 2013 10:32 am ]
Post subject:  Re: installation error
The error you get is a generic "access denied".
Try the following:
1) Install Classic Shell and ignore the errors (if you haven't already)

2) Open an admin command prompt (for example from the Win+X menu)

3) Type "regsvr32 c:\windows\syswow64\StartMenuHelper32.dll"

4) If you don't get any errors, type "regsvr32 StartMenuHelper64.dll"

5) If you get errors, I'd like you to run some tests trying to determine the exact operation that is failing:
a. Download the program Process Monitor from here: http://technet.microsoft.com/en-us/sysi ... 96645.aspx
b. Run it as administrator
c. Set a filter for "Process Name is regsvr32.exe"
d. From the command prompt type the command again (either "regsvr32 c:\windows\syswow64\StartMenuHelper32.dll" or "regsvr32 StartMenuHelper64.dll", whichever failed)
e. When you get the error, press the blue magnifying glass in the toolbar to stop the logging
f. Look for any "access denied" errors. Report what registry key was being accessed. You can also save the log in a PML file, zip it, and attach it here
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