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PostPosted: Sat Dec 13, 2014 9:30 pm 
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Joined: Sat Dec 13, 2014 9:17 pm
Posts: 4
4.1.0 works ok. But 4.2.0 is:

Code:
*** WARNING: Unable to verify timestamp for ClassicStartMenuDLL.dll
*** ERROR: Module load completed but symbols could not be loaded for ClassicStartMenuDLL.dll
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

FAULTING_IP:
ClassicStartMenuDLL+11efc
00007ffa`a83a1efc 488b01 mov rax,qword ptr [rcx]

EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ffaa83a1efc (ClassicStartMenuDLL+0x0000000000011efc)
ExceptionCode: c000041d
ExceptionFlags: 00000001
NumberParameters: 0

PROCESS_NAME: explorer.exe

ERROR_CODE: (NTSTATUS) 0xc000041d -

EXCEPTION_CODE: (NTSTATUS) 0xc000041d -

NTGLOBALFLAG: 0

APPLICATION_VERIFIER_FLAGS: 0

FAULTING_THREAD: 0000000000000a4c

BUGCHECK_STR: APPLICATION_FAULT_APPLICATION_FAULT_No more specific found_BEFORE_CALL

PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT_No more specific found_BEFORE_CALL

DEFAULT_BUCKET_ID: APPLICATION_FAULT_No more specific found_BEFORE_CALL

LAST_CONTROL_TRANSFER: from 0000000000000000 to 00007ffaa83a1efc

STACK_TEXT:
00000000`02dee050 00000000`00000000 : 00000000`10653298 00007ffa`a8504f70 00007ffa`bf2b0000 ffffffff`fffffffe : ClassicStartMenuDLL+0x11efc


STACK_COMMAND: ~2s; .ecxr ; kb

FOLLOWUP_IP:
ClassicStartMenuDLL+11efc
00007ffa`a83a1efc 488b01 mov rax,qword ptr [rcx]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: ClassicStartMenuDLL+11efc

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: ClassicStartMenuDLL

IMAGE_NAME: ClassicStartMenuDLL.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 548c7956

FAILURE_BUCKET_ID: APPLICATION_FAULT_No_more_specific_found_BEFORE_CALL_c000041d_ClassicStartMenuDLL.dll!Unknown

BUCKET_ID: X64_APPLICATION_FAULT_APPLICATION_FAULT_No_more_specific_found_BEFORE_CALL_ClassicStartMenuDLL+11efc

WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_3_9600_17415/54503a3a/ClassicStartMenuDLL_dll/4_2_0_0/548c7956/c000041d/00011efc.htm?Retriage=1

Followup: MachineOwner
---------


Attachments:
File comment: ClassicShell 4.2.0 crashes dumps
err.zip [2.99 MiB]
Downloaded 797 times


Last edited by Rex on Sat Dec 13, 2014 10:18 pm, edited 1 time in total.
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PostPosted: Sat Dec 13, 2014 10:01 pm 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5333
What version of Windows do you have?


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PostPosted: Sat Dec 13, 2014 10:04 pm 
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Joined: Sat Dec 13, 2014 9:17 pm
Posts: 4
Ivo wrote:
What version of Windows do you have?


Windows 2012 R2 x64 all updates (NT 6.3.9600).


Last edited by Rex on Sat Dec 13, 2014 10:07 pm, edited 1 time in total.

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PostPosted: Sat Dec 13, 2014 10:05 pm 
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Hm, I see. There may be some incompatibility with servers. I'll see what I can do for the next version.


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PostPosted: Sat Dec 13, 2014 10:13 pm 
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Try the attached DLL and let me know if the crash continues. (Note that this DLL fix is only for 4.2.0 and 64-bit only. Later versions include the fix)


Attachments:
ClassicStartMenuDLL.zip [1.38 MiB]
Downloaded 851 times
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PostPosted: Sat Dec 13, 2014 10:36 pm 
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Joined: Sat Dec 13, 2014 9:17 pm
Posts: 4
Crash continues
Code:
Windows 8 Version 9600 MP (4 procs) Free x64
Product: Server, suite: TerminalServer DataCenter SingleUserTS
kernel32.dll version: 6.3.9600.17415 (winblue_r4.141028-1500)
Machine Name:
Debug session time: Sun Dec 14 00:35:07.000 2014 (UTC - 5:00)
System Uptime: not available
Process Uptime: 0 days 0:02:26.000
Kernel time: 0 days 0:00:06.000
User time: 0 days 0:00:03.000
*** WARNING: Unable to verify timestamp for ClassicStartMenuDLL.dll
*** ERROR: Module load completed but symbols could not be loaded for ClassicStartMenuDLL.dll
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

FAULTING_IP:
ClassicStartMenuDLL+b781b
00007ff8`73ab781b 66f2af repne scas word ptr [rdi]

EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ff873ab781b (ClassicStartMenuDLL+0x00000000000b781b)
ExceptionCode: c000041d
ExceptionFlags: 00000001
NumberParameters: 0

DEFAULT_BUCKET_ID: APPLICATION_FAULT

PROCESS_NAME: explorer.exe

ERROR_CODE: (NTSTATUS) 0xc000041d -

EXCEPTION_CODE: (NTSTATUS) 0xc000041d -

NTGLOBALFLAG: 0

APPLICATION_VERIFIER_FLAGS: 0

FAULTING_THREAD: 0000000000000854

PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT

BUGCHECK_STR: APPLICATION_FAULT_APPLICATION_FAULT

LAST_CONTROL_TRANSFER: from 00007ff873b636d0 to 00007ff873ab781b

STACK_TEXT:
00000000`034be260 00007ff8`73b636d0 : 00000000`00000002 00000000`00000000 00007ff8`80418fe3 00000000`00000000 : ClassicStartMenuDLL+0xb781b
00000000`034be268 00000000`00000002 : 00000000`00000000 00007ff8`80418fe3 00000000`00000000 00007ff8`73a12523 : ClassicStartMenuDLL+0x1636d0
00000000`034be270 00000000`00000000 : 00007ff8`80418fe3 00000000`00000000 00007ff8`73a12523 00000000`00000000 : 0x2


STACK_COMMAND: ~1s; .ecxr ; kb

FOLLOWUP_IP:
ClassicStartMenuDLL+b781b
00007ff8`73ab781b 66f2af repne scas word ptr [rdi]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: ClassicStartMenuDLL+b781b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: ClassicStartMenuDLL

IMAGE_NAME: ClassicStartMenuDLL.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 548d1c01

FAILURE_BUCKET_ID: APPLICATION_FAULT_c000041d_ClassicStartMenuDLL.dll!Unknown

BUCKET_ID: X64_APPLICATION_FAULT_APPLICATION_FAULT_ClassicStartMenuDLL+b781b

WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_3_9600_17415/54503a3a/ClassicStartMenuDLL_dll/4_2_0_0/548d1c01/c000041d/000b781b.htm?Retriage=1

Followup: MachineOwner


Attachments:
err2.zip [1.57 MiB]
Downloaded 879 times
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PostPosted: Sat Dec 13, 2014 11:11 pm 
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Posts: 5333
OK, one more try. (Note that this DLL fix is only for 4.2.0 and 64-bit only. Later versions include the fix)


Attachments:
ClassicStartMenuDLL.zip [1.38 MiB]
Downloaded 811 times
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PostPosted: Sat Dec 13, 2014 11:23 pm 
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Joined: Sat Dec 13, 2014 9:17 pm
Posts: 4
Ivo wrote:
OK, one more try.

There is no more crashes. Thanks!


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PostPosted: Sat Dec 13, 2014 11:31 pm 
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Posts: 5333
OK, thanks for the crash reports. I have updated the installer with the fix.


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