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PostPosted: Mon Mar 10, 2014 1:10 pm 
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Joined: Thu Mar 06, 2014 3:09 pm
Posts: 2
Hi, there.

I had to uninstall Classic Shell 4.0.4 (which I'd installed on top of 4.0.2). Am now having trouble reinstalling 4.0.4.

As instructed, I used Add/Remove Programs to uninstall Classic Shell (first hiding the Windows Explorer toolbar), then rebooted.

But when I try to reinstall 4.0.4, I get two error messages:

1. The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'ClassicShellSetup64_4_0_0.msi' in the box below.

2. The older version of Classic Shell cannot be removed. Contact your technical support group.

The regedit solution detailed here looked promising:

viewtopic.php?f=12&t=1616&hilit=uninstalling

However, when I go into regedit HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products, there's no key named:

B0951AEFA045CF149AC56644398CA212

Is there a different key name for version 4.0.4? (Or, if I need it, a different key name for v. 4.0.2?)

Kind thanks for your help.

Brooks

Win 7 Pro, x64


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PostPosted: Mon Mar 10, 2014 7:59 pm 
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Joined: Thu Jan 03, 2013 12:38 am
Posts: 5374
It looks like you have Classic Shell 4.0 still installed. Download its installer from http://www.mediafire.com/download/8x7ma ... _4_0_0.exe and run it again, choose uninstall. Then download the latest version's installer and install it.

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PostPosted: Tue Mar 11, 2014 6:49 am 
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Joined: Thu Mar 06, 2014 3:09 pm
Posts: 2
Yes! That fixed it. Thank you for taking the time to help me.

You've no idea how attached I am to this excellent software. Grateful thanks for Classic Shell. .


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