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Before posting a bug report or a feature request, search the forum for an older post on the same topic. If you are reporting a crash, try capturing a crash dump. You can find instructions here: How to capture crash dumps



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Paddymow
PostPosted: Tue Feb 11, 2014 8:37 pm 
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Joined: Tue Feb 11, 2014 8:32 pm
Posts: 3
After a failed update the computer restarted and has since given me a blank screen, no nothing. Right click gives me nothing. How ever with control alt delete I can get to the task manager, which I can access the computer through.

Just not sure how to get my desktop back,
Please help.

thanks
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Ivo
PostPosted: Tue Feb 11, 2014 8:40 pm 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5333
What update failed? A Windows update or a Classic Shell update?
Sounds like Explorer fails to run. If you suspect this is a Classic Shell issue you can use the task manager to run a repair install or even to completely uninstall Classic Shell.
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Paddymow
PostPosted: Tue Feb 11, 2014 11:02 pm 
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Classic shell update failed.
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Gaurav
PostPosted: Tue Feb 11, 2014 11:07 pm 
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Joined: Thu Jan 03, 2013 12:38 am
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Run Explorer.exe from Task Manager's File Menu -> New Task to load the Desktop. Then uninstall Classic Shell from Control Panel -> Programs and Features. Now restart and see if Explorer/Desktop loads correctly. If it still doesn't then the problem isn't related to Classic Shell. If it does, then you can reinstall Classic Shell again.

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.
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Paddymow
PostPosted: Wed Feb 12, 2014 12:47 pm 
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Joined: Tue Feb 11, 2014 8:32 pm
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Thanks Ill try that when I get home.
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