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 Forum: Classic Explorer   Topic: Windows Explorer has stopped working

Posted: Thu Jun 27, 2013 1:12 am 

Replies: 22
Views: 63994


Unfortunately the backup-application called "mozy pro" is a must, installed by the system admin. But I got permission to disable this service temporarily. Things are working more stable now. So your guess, it could be incompatibility, seems to be proven by that. After more than one week of...

 Forum: Classic Explorer   Topic: Windows Explorer has stopped working

Posted: Fri Jun 14, 2013 12:06 am 

Replies: 22
Views: 63994


Changed setting, Disable Classic Explorer Bar and ExplorerBHO, according your (Ivo) recommendations.
Please find corresponding dump-file attached.

 Forum: Classic Explorer   Topic: Windows Explorer has stopped working

Posted: Fri Jun 14, 2013 12:05 am 

Replies: 22
Views: 63994


Changed setting, Disable Classic Explorer Bar, according your (Ivo) recommendations.
Please find corresponding dump-file attached.

 Forum: Classic Explorer   Topic: Windows Explorer has stopped working

Posted: Fri Jun 07, 2013 3:13 am 

Replies: 22
Views: 63994


Here are the Dump-files I got after Classic Start menu had been removed.
As next step I reinstalled Classic Start menu and removed Classic Explorer. Results will be reported next week.

 Forum: Classic Explorer   Topic: Windows Explorer has stopped working

Posted: Mon Jun 03, 2013 12:53 am 

Replies: 22
Views: 63994


got two dumps by method 1, see attachment

 Forum: Classic Explorer   Topic: Windows Explorer has stopped working

Posted: Tue May 28, 2013 2:22 am 

Replies: 22
Views: 63994


Clicking the submit-button I had a sudden insperation. During debug I added entries below, found at the web, to the registry which add explorer to the App Verifier: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\Explorer.exe] "DumpFolder"=hex(2):43,00,3a,...

 Forum: Classic Explorer   Topic: Windows Explorer has stopped working

Posted: Tue May 28, 2013 2:05 am 

Replies: 22
Views: 63994


Microsoft Application Verifier is not running in the Explorer for any special purpose. Even can't remember when added explorer to it. Maybe I did that during researching for the root cause of the explorer trouble. Now I removed explorer from the App Verifier. What else could be done to support debug...

 Forum: Classic Explorer   Topic: Windows Explorer has stopped working

Posted: Mon May 27, 2013 12:34 am 

Replies: 22
Views: 63994


Nothing special, somtimes explorer crashes directly after start-up, sometimes the system works stabil half a working-day. But, if Classic Shell is in use, explorer crashes at least once a day. Uninstalling Classic Shell resolve the explorer trouble; but that is not my prefered solution. To me it loo...

 Forum: Classic Explorer   Topic: Windows Explorer has stopped working

Posted: Fri May 24, 2013 7:40 am 

Replies: 22
Views: 63994


Ivo, you are right! Initially it seems, progdump did not sucessfully catch the event by the command 'procdump -e explorer.exe'.
So I tried the instructions for investigating slowdowns.
Meanwhile it managed to save some dumps during explorer crashes, see attachment.

 Forum: Classic Explorer   Topic: Windows Explorer has stopped working

Posted: Thu May 16, 2013 1:38 am 

Replies: 22
Views: 63994


Have nearly same problem, please find some dumps attached.
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